Shipping Policy

At Dematar, we strive to deliver your items quickly and efficiently across Europe.

1. Processing Time We typically process orders within 2-4 business days of receiving your order. Once dispatched, you will receive a confirmation email with tracking details.

2. Shipping Rates & Delivery (Including Europe)

We offer competitive, fast shipping rates. We are proud to offer shipping across Europe, including Italy, Germany, and France.

• Domestic & European Delivery: Standard delivery typically arrives within 3–7 business days. Shipping times vary slightly depending on the exact destination country.

3. Order Tracking

After your product ships, you will receive an email with your tracking number. Use this number to track your order on the carrier's website.

4. Customs & Import Taxes (International Orders)

For cross-border orders, customs fees, import duties, or taxes may apply depending on your location. These charges are the customer's responsibility and are not covered by Dematar.